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1527 Albia Road
Ottumwa, Iowa 52501
Phone: (641) 682-8772
Fax: (641) 682-1924

Crisis Services

If you or a loved one finds themselves in a Mental Health Crisis, but you do not need to go to the Emergency Room, please consider one of Southern Iowa Mental Health Center’s (SIMHC) Crisis Services. You do not need to be an established patient of SIMHC to utilize our Crisis Services. Crisis Services are available to you at no charge, depending on your county of residence.

 

23 Hour Crisis Observation: 

Entrance

SIMHC offers a 23 hours crisis observation unit for patients that find themselves in a mental health crisis and do not need an Emergency Room. The 23 Hour Crisis Observation unit is open for anyone 24 hours a day and no prescreening is required. Anyone can simply walk into the unit and be assessed quickly by a Registered Nurse that has previous mental health experience.   The nurse will conduct an immediate physical assessment and mental health assessment and talk with the patient about their crisis.   The nurse can also help with medication reconciliation and answer your questions about medication.  When anyone comes to the 23 Hour Crisis Observation unit they can expect a warm and welcoming place to work through their crisis. During the stay they will meet with a Mental Health Professional to discuss your crisis and work through a plan of next steps that makes sense for your situation. Patients can stay at this level of care for up to 23 hours and depending on county of residence (see below), this service is offered at no charge to the patient.

   

Crisis Stabilization:

LoungeSIMHC offers a Crisis Stabilization unit for patients that find themselves in a mental health crisis and do not need an Emergency Room. This service is available after they have been assessed in the 23 hour Crisis Observation unit and everyone agrees this next step makes sense.  Patients are able to stay in the Crisis Stabilization unit for up to 5 days.  During the 5 day stay, the patient will work through the mental health crisis, follow up with medication prescribers as applicable and develop a Wellness Recovery Action Plan.  At discharge staff will make necessary follow up appointments with mental health providers, so care can continue.   Depending on the patient’s county of residence (see below) this stay is available at no charge to the patient. 

 

Mobile Crisis Team: 

A Mobile Crisis Team (MCT) is a team of mental health professionals that are available to arrive on the scene of a mental health crisis to work with the patient in a mental health crisis.  If a patient finds themselves in a mental health crisis and the next steps are unclear, they can possibly consider the MCT as an option to help work through solutions. The MCT is available to respond in a person’s home, in a provider’s office, at school or anywhere in the community. The MCT is available to children, adolescents and adults.  The MCT is only available to respond in the following counties: Wapello, Mahaska, Davis and Appanoose. The request the MCT be dispatched call: 1-844-430-8520.

 

Crisis Line:

SIMHC staffs a 24 hour mental health crisis line. Our office number: 641-682-8772 is answered all day and all night, every day of the year. A patient, family member or friend can call at any time and discuss mental health services and what crisis services might make sense for a patient in a mental health crisis. This service is available to anyone with no charge.

  

Residents in the Following Counties are Eligible for 23 Hour Crisis Observation: 

  • Wapello
  • Mahaska
  • Appanoose
  • Davis
  • Monroe
  • Wayne 
  • Lucas
  • Clarke
  • Decatur
  • Marion
  • Ringgold
  • Keokuk
  • Jefferson
  • Van Buren 
  • Louisa
  • Henry
  • Des Moines 
  • Lee
  • Washington

 

Residents in the Following Counties are Eligible for Crisis Stabilization: 

  • Wapello
  • Mahaska
  • Appanoose
  • Davis
  • Monroe
  • Wayne 
  • Lucas
  • Clarke
  • Decatur
  • Marion
  • Ringgold

 

 

Residents in the Following Counties are Eligible for Mobile Crisis Team response: 

  • Wapello
  • Mahaska
  • Appanoose
  • Davis